Support Portal

The Counterparties page is where you manage the financial institutions in your portfolio — the entities your organization monitors for financial crime risk....

To add a new counterparty, click on the “Add new counterparty” button on the bottom left of the screen: You are then prompted to search by name/BIC/LE...

If your counterparty is not already on the EFI platform, you can still send them a request. To do this, click on “Add new entity” on the search results scre...

You can always view the status of your request to a particular counterparty by clicking on the Counterparties tab. The status column provides the curren...

In order to view a Counterparty’s report, the nomination status must be accepted.  Once the request has been accepted and a report is available, you can vi...

If you would like to organise your counterparties to reflect your financial institution’s segments, you can do so on the Counterparties tab. Click on “Add n...

You can organise your list of counterparties into specific segments. This can be dependent on their region, industry, currency holdings or expected level o...

The institution report is the central page for reviewing a counterparty's risk profile. Navigate here by clicking any institution name in the Counterpar...