- For your first time logging in, you will be prompted to further authenticate yourself, using the Multi-factor authentication (MFA)
A QR code will be presented on the website once you have set up your EFI credentials:
The next step is to download the Google Authenticator or Microsoft Authenticator app to your phone from the Google Play or Apple Store
Once it is installed, you can open it directly on your phone
You will then be presented with the following screen (this is Google Authenticator - the Microsoft Authenticator will look similar), click “BEGIN SETUP” at the bottom of the screen:
You will then be offered the choice of “Scan a barcode” or “Manual entry” at the bottom of the screen
Select “Scan a barcode”
You will need to allow access to your device’s camera in order for it to take a screenshot of the QR code on your computer, click OK
The camera is now active and you can point the camera at the computer screen - it will automatically register the QR code and complete the authentication process
You will be presented with a verification code in the app on your phone/device
- Enter this code into the “Enter code” box:
- Once you enter the code, you can click the right-pointing arrow (shown above) to enter the platform.
Please note when you enable multi-factor authentication, the internal time on your device and authenticator app must be synchronised.
If you have a company single sign-on account registered with Elucidate, please contact your company Elucidate admin for assistance.